Check the information customers rely on
Review your business name, phone number, email, address and opening hours. Compare service descriptions and prices with what your team actually offers.
Review the customer journey
Open the website on a phone. Follow each main contact route, check forms and review any booking or payment service that has been connected.
Confirm permissions
Make sure you have permission to use photos, logos and customer feedback. Provide your business policies and have them reviewed by an appropriate adviser.
Agree the launch plan
Confirm domain access and the final approved version. Keep existing hosting active until the move is confirmed. After launch, check the main pages and contact routes again.